Effective Date: December 20, 2019
Information We Collect
Registration and Other Information You Provide. We collect personally identifiable information about you which you affirmatively choose to submit to us, such as your name, e-mail address, phone number and mailing address. From time to time we may also automatically collect certain information that may be considered personally identifiable information, such as the IP address of your computer or network connection.
Payment Processing Information. When you make a payment in connection with your purchase of our Services, we may obtain your credit card and/or other payment information.
Usage Information. We collect other non-personally identifiable information such as the time and date of your visit, your location, the pages and other content that you access, and the number of times you return to the website. This information is used in the aggregate for our internal marketing and similar purposes. Usage information is collected via tracking technologies, including:
- Web Beacons: we may use web beacons to help us better manage content on our site by informing us of what content is most effective. Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. This information is used to help improve the overall quality and experience of our website and Services.
- Embedded Script is programming code that collects information about your interactions with our site and Services, such as the links you click on. The code is temporarily downloaded onto your computer or other device from our server or a third-party service provider and is deactivated or deleted when you disconnect from our website.
In addition, we may integrate into the website technology provided by third parties (e.g., Google Analytics) to accomplish this information collection.
How We Use Information We Collect
We use the information that we collect to improve our site and to learn about how it is used and accessed. We may also use information we collect to analyze user behavior as a measure of interest in and use of the website and may disclose such analyses to advertisers or other third parties in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user.
If you opt to provide us with personal information, we will use the personal information that you provide only insofar as is necessary or appropriate to fulfill the purpose for which you provided it. You are not required to share your personal information in order to use our website, and we will not disclose your personal information other than as set forth herein.
We may share pertinent personal information with select affiliates and partners for the purposes of processing data for marketing, research, customer support, account management, and similar.
We do not sell, trade, share, or rent your personal information provided by you to us through our website to third parties. Flexan will only use your payment processing information with your explicit consent.
We may disclose information about you to third parties if we have a good-faith belief that we are required to do so by law or legal process, to respond to legal claims, or to protect our rights, property, or safety, or the rights, property, or safety of others. We may disclose information about you to a successor organization in the event of a merger, acquisition, bankruptcy, or other sale or disposition of all or a portion of our assets. The successor organization’s use and disclosure of your personal information will continue to be subject to this policy unless (i) a court orders otherwise, for example a bankruptcy court; or (ii) the successor organization gives you notice that your personal information will be subject to the successor organization’s own policy, along with an opportunity for you to opt out (which may cause you not to be able to continue to use the website). If you submit personal information after such a transfer, that information may be subject to the successor entity’s policy.
Amending Your Information
If you wish to amend your personal information, you may do so by contacting us as indicated below. If you wish to delete your personal information, you may contact us with your request and we will comply as required pursuant to applicable law.
Do Not Track
Social Features of the Flexan Website
If you provide information in any social feature of the website (such as, by way of example, via chat feature or online discussion forum), or to any other party through the website, you should be aware that your information may then be made available to others.
Flexan takes commercially reasonable security and backup measures to protect the information submitted to us. However, no method of transmission over the internet, or method of electronic security, is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security. We encourage our customers and partners to retain copies of all uploaded information on their own systems.
We do not knowingly collect any personal information from children under 13 years of age without parental consent. If we learn that a child under the age of 13 has provided us with personal information, or that such personal information has otherwise been inadvertently collected, we will delete it in accordance with applicable law.
California residents have additional rights regarding the use of their personal information, including the right to give the instruction Do Not Sell My Personal Information. Flexan does not sell or otherwise share your personal information with third parties.
California residents are also entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of certain categories of personal information to third parties in the preceding calendar year. Flexan does not share personal information with third parties for any purposes other than as set forth herein. If you are a California resident and wish to receive additional information about Flexan’s use of your personal information, please contact us via the mechanism(s) set forth below.
E.U. Resident Privacy
Flexan complies with the provisions of the European Union’s General Data Protection Directive (“GDPR”) as to any information in its possession regarding EU-based persons (“data subjects”). Accordingly, Flexan only processes personal information on data subjects where it has a lawful basis to do so, which may include the consent of each person (especially in the case of website visitors who provide their information) or compliance with a legal obligation. Flexan provides notice to all data subjects as required by GDPR Article 13 or 14, as appropriate, and honors the rights of data subjects provided in Articles 12-23, including the right to be forgotten.
Consent to Transfer
Flexan is operated in the United States. If you are located outside of the United States, please be aware that information we collect will be transferred to and processed in the United States. By using the Flexan website or the Services, or providing us with any information, you fully understand and unambiguously consent to this transfer, processing and storage of your information in the United States, a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen.